Once you receive an assignment response, you will be given the option to verify the response. Upon confirmation that you are satisfied with the response, our finance team moves the payment from your prepaid account to the shoppers’ account.
An escrow account will be established to hold your funds until verification and the payment will be transferred only after response approval.
NOTE: Should the initial findings provided by shoppers and researchers to the client not be accepted for up to a period of 5 days, KnowledgeTRAK retains the right to charge the client for the full service. Please refer to our Terms & Conditions for more information.